Terms of Service

Rules for using acunco.com and engaging ACUNCO LLC for educational advisory services.

1. Acceptance of Terms

By accessing this website, you agree to its general conditions of use. Paid services begin only after separately agreeing on scope, price, and terms. Where a signed individual agreement differs from these website terms, the individual agreement controls for the applicable engagement.

2. Educational Advisory Services

ACUNCO provides informational and educational advisory services relating to language schools, community-college pathways, undergraduate and graduate study, Ph.D. programs, certificates, professional education, and Work & Travel preparation. Availability and deliverables depend on the agreed engagement and client needs.

3. Pathways, Support Levels, and Pricing

Pricing is tailored to your needs. Before payment, you will receive a written proposal stating the total fee, deliverables, timelines, limits and cancellation terms. Tuition, institutional fees, examinations, government charges and other third-party expenses are identified separately before agreement. This site describes potential advisory services, not guaranteed package availability. A written proposal provided before payment identifies the scope, total price, third-party charges, deadlines and cancellation terms.

4. Free and VIP Consultations

When available, a standard 15-minute introductory consultation is free and helps us understand your interests; it is not an in-depth paid assessment. A founder-led VIP consultation is priced at $500. Any credit of that amount toward a full VIP package is not automatic and applies only when offered in writing before purchase.

5. Scheduling, Cancellation, and Consultation Refunds

Please cancel or reschedule free consultations promptly. For a paid VIP session, the following general terms apply unless different terms are clearly agreed in writing before payment: cancellation more than 24 hours before the appointment qualifies for a full prepayment refund; one no-fee rescheduling more than 24 hours in advance may be permitted. Late cancellations and no-shows may be nonrefundable to the extent permitted by law. Binding details must be communicated and accepted before payment.

6. Refunds for Advisory Packages

Before work begins, a client may request cancellation subject to the signed order or agreement and applicable law. After services start, any refund calculation may account for work already performed and documented nonrefundable expenses. Nothing in these terms waives nonwaivable consumer rights or applicable payment-provider protections.

7. Client Responsibilities

Clients are responsible for providing truthful information, meeting deadlines, approving final submitted materials, and avoiding fabricated credentials, recommendations, achievements, or academic work that breaches institutional rules. Clients remain responsible for institutional and government applications they approve.

8. Outcomes and Third-Party Decisions

We aim to perform agreed services diligently, but do not guarantee admission, funding, transfer credit, a degree, a visa, work authorization, employment, or program participation. Institutions, sponsors, and government agencies make their own decisions and may change requirements or deadlines.

9. Immigration and Legal Matters

ACUNCO’s educational advisory services do not create an attorney-client relationship and are not legal representation. We may explain general public information and provide permitted organizational help, but individualized immigration or other legal advice should be obtained from qualified, authorized professionals.

10. Work & Travel and Partners

In BridgeUSA Summer Work Travel, designated sponsors—not ACUNCO—administer the exchange program and make relevant sponsorship decisions. ACUNCO is not a designated sponsor and does not promise employment, visas, or participation. If referral or partner compensation is involved, material arrangements should be disclosed appropriately.

11. Intellectual Property and Client Materials

Website text, design, images, branding, and the Lans mascot may be protected by ACUNCO LLC or other rights holders. Unauthorized commercial reproduction is prohibited. Clients retain rights to their original documents and grant only permissions reasonably needed to perform agreed services.

12. Website Use and Publications

Unauthorized access, malicious activity, unlawful content, impersonation, and misuse of the website are prohibited. Website materials may be revised or contain errors; users should confirm current requirements with relevant institutions and authorities.

13. Liability Limitations and Governing Law

To the extent permitted by applicable law, ACUNCO is not responsible for independent decisions of third parties, third-party outages, or reliance on general website information without individualized evaluation. Nothing excludes liability that cannot legally be excluded. Applicable law and dispute provisions may also be stated in a specific written agreement.

14. Updates and Contact

Terms may be updated on this website. Updates generally do not alter already-paid contracted deliverables without client agreement. For questions, contact [email protected].

See also our Privacy Policy, Terms of Service, and Important Disclosures. These policies do not replace your individual services agreement.